Back to Home
1. Introduction
Welcome to RAD Offers ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.radoffers.ie and use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide when you:
- Register as a Business: Business name, contact name, email address, phone number, business address, town/location
- Create Offers: Offer details, descriptions, images, pricing, validity dates
- Contact Us: Name, email, message content
- Use Authentication: Email address, password (encrypted), Google account information (if using Google Sign-In)
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information:
- Usage Data: Pages visited, time spent, click patterns, offers viewed
- Device Information: Browser type, device type, operating system, IP address
- Cookies and Tracking: We use cookies and similar technologies (see Cookie Policy below)
2.3 Third-Party Information
- Google Analytics: Tracks website usage, traffic sources, user behavior
- Firebase (Google): Authentication services, user account management
- WhatsApp: When you click WhatsApp buttons, we track engagement but do not see message content
3. How We Use Your Information
We use your information for the following purposes:
- Provide Services: Display your business offers, manage your account, facilitate customer connections
- Communication: Send account notifications, offer updates, service announcements
- Analytics: Understand how users interact with our platform, improve user experience
- Marketing: Promote local businesses (with your consent), send newsletters (opt-in only)
- Security: Detect fraud, prevent abuse, protect user accounts
- Legal Compliance: Comply with legal obligations, enforce our terms
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Consent: You have given clear consent for us to process your data (e.g., creating an account)
- Contract Performance: Processing is necessary to provide our services to you
- Legitimate Interests: We have a legitimate interest in operating our platform, improving services, and preventing fraud
- Legal Obligations: We must comply with legal requirements
5. How We Share Your Information
5.1 Public Information
The following information is publicly visible on our website:
- Business name and location (town)
- Offer details (title, description, images, validity dates)
- Business phone number (if you choose to display it)
5.2 Third-Party Service Providers
We share information with trusted third parties who help us operate our platform:
- Google Firebase: Authentication, user account management
- Google Analytics: Website analytics, traffic analysis
- Cloudflare: Hosting, security, data storage
- WhatsApp (Meta): When you click a WhatsApp link, Meta may collect data per their privacy policy
5.3 We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Essential Cookies: Enable core functionality (login sessions, authentication)
- Analytics Cookies: Google Analytics tracks website usage and performance
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
7. Your Privacy Rights (GDPR)
Under GDPR, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure ("Right to be Forgotten"): Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time (does not affect prior processing)
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (e.g., tax records, 7 years in Ireland)
- Resolve disputes and enforce agreements
When you delete your account, we will delete or anonymize your personal data within 30 days, except where required by law to retain it.
9. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: HTTPS encryption for all data transmission
- Firebase Security: Google's enterprise-grade authentication and database security
- Password Protection: Passwords are hashed and salted (never stored in plain text)
- Access Controls: Limited employee access to personal data
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
10. International Data Transfers
Your data may be transferred to and processed in:
- Ireland: Our primary operations
- European Union: Cloudflare and Google servers within the EU
- United States: Google Firebase and Analytics (covered by EU-US Data Privacy Framework)
We ensure appropriate safeguards are in place for international transfers.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
12. Third-Party Links
Our website may contain links to third-party websites (e.g., business websites, WhatsApp). We are not responsible for their privacy practices. Please review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
15. Complaints
If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Irish Data Protection Commission:
Data Protection Commission (DPC)
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Phone: +353 (0)761 104 800
Website: www.dataprotection.ie